Reviews

"Very efficient, polite, clean, and FAST"

Just wanted to give a shout-out for Bell Mechanical. They installed a heat pump with 3 heads. I had a problem with a little leak, I called and they sent out a service technician, Luis. I can't praise him enough. Very efficient, polite, clean, and FAST. He identified the problem, fixed it, and kept me informed along the way. I was really impressed.

R.R. Mahopac, NY

"Prompt and courteous service"

We reported that our furnace stopped working. Bell had a technician at our house within 45 minutes. The furnace was repaired. Prompt and courteous service.

Kevin D. Mahopac, NY

"The complete service performed by John provided me with the assurance I needed I’ll use Bell Mechanical from now on"

Today was my first experience with Bell Mechanical and I was impressed. Despite receiving (less than positive) news John the technician was professional, polite, and efficient. He diagnosed what the problem was, performed the service and gave me advice moving forward. The complete service performed by John provided me with the assurance I needed I’ll use Bell Mechanical from now on.

Dominick Corpolongo

"I could not possibly say enough here to express my gratitude for Steve"

I could not possibly say enough here to express my gratitude for Steve, the technician that Bell sent out to me for an emergency situation in which I had no heat with outdoor temperatures in the 20s during a holiday weekend. Steve was knowledgeable, polite, prompt, and honest, and I could tell he really had empathy for our situation. Because of my experience with Steve, I will be signing up for a service contract with Bell - something I have never done previously.

Donn-Eric F. Mahopac, NY

"Highly recommend Travis for such a great job"

I recently called this company for service because have some problems with the heating. Travis replaced the filters and cleaned the unit. He cleaned the flame sensor and tested the system operation now everything is working properly. I'm very satisfied with the job they did prices was reasonable highly recommend Travis for such a great job...

Tako M. Mahopac, NY

"They were very knowledgeable and professional at all times"

Hi, I called John and Giovanni to get a furnace replacement quote on a job where the other company I intended to use did not show up on time. They both were so smart and helpful! Giovanni took his own valuable time to work up a quote and email it to me within an hour. They were very knowledgeable and professional at all times! They care about the customer and went out of their way to provide good solutions for a difficult installation. Great work!

Kelly Germa

"Highly recommend Bell for all your HVAC needs"

Highly recommend Bell for all your HVAC needs. Ask for Steve for your Tech. He's super knowledgeable and will walk you through any questions or concerns you may have.

Paul H. Mahopac

"These folks are extremely helpful and professional."

These folks are extremely helpful and professional. They get the job done and make an effort to get it done quickly. The office staff is pleasant. The employees are polite and professional.
Special acknowledgment and thanks to Giovanni, who accomplished in one week what had taken me months to get the approval for. When he says it's going to get done, it definitely does!

Catherine B.

"Very responsive and professional company"

Very responsive and professional company - high quality work, good staff and follow up.

Thomas H.

"Bell Mechanical did a fantastic job fixing my AC during this heat wave"

Bell Mechanical did a fantastic job fixing my AC during this heat wave. They were very responsive and reasonably priced. I bought their platinum contract and am so happy I did, because of the priority service during emergencies. Thank you, Bell for your great work!

Lauren E. Mahopac, CA

"Everyone from Colleen, Dave, and Giovanni, was a pleasure to work with"

Bell Mechanical wasn't my first call, but they were definitely my last. We had a Carrier Heat Pump installed recently for Heat and AC and it's working great. We had several local (big name) companies come out and give estimates, but Bell (specifically Dave) was the only one to actually properly size the unit we needed. I never felt like we were being oversold or up-charged on anything. Everyone from Colleen, Dave, and Giovanni, was a pleasure to work with.

John E.

"It was a pleasure dealing with Bell throughout the process."

We had Bell Mechanical install geothermal heat pumps and an air source heat pump. Given the unusual layout of our house, the project was fairly complicated and also required installation of new ducts and vents. It was a pleasure dealing with Bell throughout the process - professional and competent service in assessing our needs and designing and installing the project. Special thanks to Umair, our main point of contact throughout the process.

Frederick L.

"It's so nice to have such wonderful service to rely on!"

We have been using Bell for years for our AC service and repairs and have always been very happy with the company. We recently had our annual maintenance with Kevin and he was excellent! We had not had him service the house before and we have several units. Kevin was very personable, patient and courteous and he went above and beyond to make sure all units were working at their best, including our very tricky loft and basement units. It's so nice to have such wonderful service to rely on!

Jessica M. Mahopac

"He took care of all "problems" and went above and beyond in his service."

We were extremely pleased with the A/C maintenance performed today by Travis. He was thorough in checking every part of our system. He took care of all "problems" and went above and beyond in his service.

Christine P. Mahopac

"Very happy with the whole process and will recommend to my friends and family!"

I phoned Bell and the first person I spoke with was Dave Hopper who was very informative and helpful in choosing the perfect A/C unit for my home and he gave me peace of mind. I then spoke with Flo and Colleen who also were very kind and helpful in scheduling the appointment. My last point of contact was the installers of my new A/C George and Mario who were professional, kind, and helpful. They all really cared about getting the job done with professionalism, and kindness and will keep them in mind for any maintenance and/or other services. Very happy with the whole process and will recommend to my friends and family! Thank you Bell Mechanical Best always, Diane

Diane M. Mahopac

"I appreciate the incredible customer service!"

Just reaching out to share how much I appreciate the incredible customer service that Dave Hopper has provided to me over the past few years. He's incredibly knowledgeable and patient and always gives me his honest opinion. Because of him, Bell is now the only call I will make for any HVAC concerns. Please pass on my thanks to him!

Mary M.

"They worked tirelessly over the last 4 days to install, problem solve, and finish our unit installation in a timely and organized manner."

I want to reach out and applaud the work of Mike and Josh. They worked tirelessly over the last 4 days to install, problem solve, and finish our unit installation in a timely and organized manner. They were knowledgeable, well mannered and friendly. We ran into a few hiccups that they solved professionally and expertly. Their workmanship is incredible- they kept our spaces tidy, organized what they had to install cleanly and respected our home. We could not be more pleased with Mike and Josh and hope that this gets passed on to their boss.

Alex M

"Would highly recommend them for any HVAC work."

Great service. We have been using Bell for years now. They replaced our old central AC system in our house and have been servicing it ever since. This year (6 years later) we had some issues with the system, nothing having to do with the install. Just parts that wore out, clogged condenser line, etc. A few different things that needed to be troubleshooted and fixed. The level of service from the technicians that came out was amazing. It took a couple of trips to our house to solve for everything that was going on. But all throughout the process they were responsive I was able to reach someone. Even after hours I was able to talk with an on-call tech and we were able to do some troubleshooting. Then the technician who was out at the house earlier that day actually called me that night as well to talk about what was occurring. In the end everything is back up and running smooth. These guys actually care and it shows. Would highly recommend them for any HVAC work.

Pete

"I would recommend Bell to anyone who needs help with their HVAC units."

My Central Air unit fan wasn't working. Pete, one of the techs, came over and easily diagnosed the issue. He was able to get it repaired and up working for the rest of our summer! I would recommend Bell to anyone who needs help with their HVAC units. They will support you to get you what is needed. Dave, on the sales side, is also honest in what is going on with your units.

Mark

"Called Bell on an emergency late weekend call and a mechanic promptly showed up and my AC was up and running in no time."

Called Bell on an emergency late weekend call and a mechanic promptly showed up and my AC was up in running in no time.

Yezid Mahopac, NY

"Our Technician Donald was excellent"

Our Technician Donald was excellent. He was very professional, clearly articulated the issue and provided options. We requested him specifically for our follow up appointment and servicing.

Erick C. Mahopac, NY

"I would highly recommend Bell for all your Heating and Cooling requirements."

Installed new Heat pump system to replace old central AC, in and out in a day. Great service all and all. I would highly recommend Bell for all your Heating and Cooling requirements.

Robert N. Mahopac

"Stephen diagnosed and resolved our ac problem with the utmost of professionalism! Highly recommend Bell!!"

Stephen diagnosed and resolved our ac problem with the utmost of professionalism! Highly recommend Bell!!

Gisela Somers, NY

"He was very professional and friendly, answering all my questions with patience. After struggling to find a good HVAC company, I'm so happy to have found Bell."

Tim helped find a quick and easy solution for our struggling AC unit that I thought would need replacing. He was very professional and friendly, answering all my questions with patience. After struggling to find a good HVAC company, I'm so happy to have found Bell.

Elizabeth K. Scarsdale, NY

"He was especially courteous, responsive and knowledgeable. Steered me through the process in a timely fashion, accommodated my particular needs and the installation team did a terrific job."

Bought my second major central AC system in two years from Bell to replace two aging systems in our home. Giovanni was the sales rep in both cases including the summer of 2020 during the depths of COVID 19. He was especially courteous, responsive and knowledgeable. Steered me through the process in a timely fashion, accommodated my particular needs and the installation team did a terrific job.

Dale A. Bedford, NY

"My entire family have used BELL for new HVAC systems and their work is top notch!"

I had BELL install my Carrier unit in 2013 and the guys did an outstanding job. In fact, my entire family have used BELL for new HVAC systems and their work is top notch. I don't write many reviews but wanted to share my experience with my recent service visit. My AC unit was not getting the house cold and I already had the unit charged up the previous year. After speaking with the service manager a leak test was recommended. OMAIR, the service technician arrived the day of my appointment (on-time) and within 20 minutes diagnosed the problem as a leaking evaporator coil. The good news is Carrier has a 10 year warranty on this part and OMAIR was able to submit my model # to get a replacement part ordered. OMAIR was very professional and a master HVAC technician. Part 2 : After Chris installed a new Carrier coil, my unit works great. Chris was professional, courteous and is a very skilled HVAC tech.

Frank I.

"He always takes the time to listen to our questions and concerns and will always try to explain things to us. He is truly a valued employee!"

I would like to compliment our Service Technician, Stephen on his excellent service and attention to detail. We have had our central air serviced by Stephen before and have always been happy with the way he conducts himself professionally. He is also very courteous and respectful to us. He always takes the time to listen to our questions and concerns and will always try to explain things to us. He is truly a valued employee and hope that he is recognized for his service. Thank you.

Anthony G.

"I have been doing business with Bell for ten years. In that time, they have never failed to provide polite, effective service."

I have been doing business with Bell for ten years. In that time, they have never failed to provide polite, effective service. When I think back over the years, I can honestly say I have never called their office or dealt with a technician and thought I must have "gotten the rude one," as happens with some businesses. Every person I have encountered has been friendly, helpful and honest. Recently, they blessed us by showing up earlier than expected to get our AC up and running during a very hot week. They are the best.

Douglas J.

"I have been a customer with Bell for over a decade. From Flo and Colleen in the office to Rui and Giovanni to the entire service crew I have found Bell to be responsive, professional and helpful."

I have been a customer with Bell for over a decade. From Flo and Colleen in the office to Rui and Giovanni to the entire service crew I have found Bell to be responsive, professional and helpful. I highly recommend them to my friends and neighbors.

Gregg L.

"...I recommend Bell to all my friends and family!"

Stephen is such a pleasant and thorough service technician. Stephen has been to my home to service both the a/c and furnace. Both times he has been so pleasant to deal with. In fact from the time I call for service (Colleen) to the time service is completed working with Bell has been great. Stephen and Colleen are the reason I recommend Bell to all my friends and family. Just wanted to let you know at Bell you have a wonderful staff. Thanks again for great service

Melody K. Somers, NY

"They scheduled quickly and got work done within two days and we have been enjoying our Central AC since."

They installed central AC for me. Very professional. They will come by and answer all questions you might have regarding. I'm a novice and have been using window ACs so it was all new for me but the rep was very thorough in explaining everything. They scheduled quickly and got work done within two days and we have been enjoying our Central AC since.

James V. Mahopac, NY

"Best price and service compared to other companies I spoke with. Look forward to working with them for years to come."

My AC old unit went bad, and Bell sent over someone immediately to give me my options. The work was done the next week, just in time for the warm weather. Best price and service compared to other companies I spoke with. Look forward to working with them for years to come.

Pat L.

"I was very pleased with my service"

I was very pleased with my service

Warren F.

"They followed Covid protocol and was a pleasure to deal with."

Great, great! Took longer than expected as tech left to go get a new part but they found the issue and rectified with no problems. They followed Covid protocol and was a pleasure to deal with. Thank you!

A. Maiz

"Professional installation at a competitive price"

Professional installation at a competitive price. Project Manager spent time with us discussing options. Overall a good experience.

P. Colten Mahopac, NY

"Great Service!"

Stephen has come to the house twice in the last couple of months and he certainly takes his job seriously. He is very thorough and does a great job. You can send him to us any time you would like. I would also like to add that Omar is also a very good mechanic and very pleasant.

Chris B Brewster, NY

"Amazing!"

From the moment that John showed up to our home I knew we would hire Bell to replace our entire HVAC SYSTEM!! My husband was so impressed with the crew that showed up and we are so happy with the professional, knowledgeable and courteous service they provided us! Thank you all at Bell, even customer service is amazing when you call the office!

Felix & Monsie Mohegan Lake, NY

"The installation crew was prompt, neat and professional."

They are a local company who is very responsive to their customers. They communicated with us often throughout the process. We received bids from numerous HVAC companies prior to choosing Bell. Mr. Bell estimated the job and gave us numerous equipment and budget options. He explained the various options and answered all of our questions unlike some of the other companies. After speaking to customers we selected Bell over the other bidders. The installation crew was prompt, neat and professional. All safety / Covid measures were taken.

Ethan M. Mahopac, CA

"I am happy to recommend Bell to anyone."

I am happy to recommend Bell to anyone. I don’t have a Google Account and don’t want to set up one so I couldn’t complete your request.

Charles B.

"Very good company"

We have used Bell for a long time. They are always are on time and do the repairs for our satisfaction.

Manuel & Flor Mount Kisco, NY

"Ring That Bell So All Can Hear"

It certainly rang loud and clear when my neighbor had a new air/heat unit installed. Ours was 33 years old and headed for scrap metal heaven. Got a good estimate. The back office and technicians were marvelous. They live by a motto, "Reliability. professionalism, product knowledge and courtesy". Space was tight for a filter. George provided a sleeve for the filter to be inserted easily. Kudos George! Thank you all!

Peter K. Yorktown Heights, NY

"I am keeping their number handy."

Based on 2 phone calls and a diagnostic visit, I highly recommend Bell. Daniel the technician was courteous, knowledgeable, professional, and an advocate for resolving my problems in the most cost efficient manner. I am keeping their number handy.

Vinny C.

"Treats customers like family..."

Bell HVAC is a fantastic, green-thinking company that treats customers like family.

William P.

"Even got most of the cost covered through a warranty even though our system was 10 years old and installed by another vendor."

We have a Geo Thermal HVAC system. Our system crashed during the hottest part of the summer. Chris & Ethan at Bell figured out what the issues where (there were several), made the necessary repairs and even got most of the cost covered through a warranty even though our system was 10 years old and installed by another vendor. Great team, service and repairs.

Jeff R.

"Technician was fantastic."

Great and prompt service! Technician was fantastic. Pricing was very reasonable.

Kain G.

"A true professional."

Chris V. provided excellent service above and beyond what was required to fix my cooling system. He paid attention to the small details to make sure the job was done correctly.

Steven C. Somers, NY

"Excellent Customer Service"

Very professional, knowledgeable and excellent customer service.

Teddie K. Mahopac, NY

"Extremely Thorough and didn't rush"

I would strongly recommend Bell. I had the pleasure of having Ethan and his assistant at the house yesterday to take a look at my Samsung Mini-Split unit. He was extremely thorough with his diagnosis and explained everything to me along the way. I would absolutely recommend him to anyone in need of service or installation.

Satisfied Customer Cortlandt Manor, NY

"Excellent Service"

Bell Mechanical provides EXCELLENT service!

Gail H. Mahopac, NY

"Great Service"

Loyal customer because of great service.

Stephanie S. Mahopac, NY

"Outstanding service, thanks to Steve"

I called Bell for maintenance of my very old air conditioning unit. Steve arrived, was professional, thorough and knowledgable. A job very well done!!

Happy Customer Somers, NY

"Great Workers/Highly Recommend"

Bell installed a new air conditioning unit for me today and it went flawlessly. The two techs, George and Hamid were professional , courteous and explained in detail the installation and answered all of my questions without hesitation. I highly recommend Bell for any and all HVAC work.

John Mahopac, NY

"Varsity"

I must thank Colleen, customer service representative, for her professionalism and genuine concern and Stephen, the HVAC tech assigned to our us for maintenance of our unit. Stephen was on time, cordial and was respectful of the covid precautions while in our home. Thank you.

Michael F Somers, NY

"The Best!"

The guys at Bell were very professional and responsive! They fixed my AC blower!

Robert C Mahopac, NY

"Very Friendly, polite and professional!"

The guys that came to our house were very friendly, polite and professional! They went above and beyond to make sure we had a great experience. I highly recommend Bell! Thank you!

Eric S Mahopac, NY

"Bell is an exceptional company with helpful, friendly employees."

I have had them service my units for a dozen years and have been very pleased.

Laura D. Mahopac, NY

"I have been a long time customer with Bell HVAC"

Not only did they install my entire Central AC system, but they have also been servicing it for many years. Great Company who has always provided me with a customer plus-one experience!

Vincent S. Mahopac, NY

"Quick to finish work with perfection"

Punctual arrived as per agreed time. Advised other improvements as well to enhance performance. Price is reasonable. if i can give 10 starts i will! We were so happy with the service we received from them!!!

Roger H. Mahopac, NY

"I called Bell a/c to just do a checkup for my a/c before the heat starts. I was so impressed with the young man Stephen."

He came in wearing a mask, booties and told me what to expect. He was so polite, knowledgeable, explained everything he was doing. I expected him to say that I needed a new unit (it is about 20 yrs. old) but he said it is working very well- needed nothing - not even Freon. Last year I used a different company and was told that I would need to replace the entire unit within a yr. which I didn't. I appreciated his honesty.

Leslie Yorktown Heights, NY

"We are very happy with this purchase and installation."

New installation of Mitsubishi ductless minisplit AC system. Work was done quickly and efficiently. The techs cleaned up during the install. My job was done during phase 1 reopening, the techs followed all PPE and social distancing which are necessary during this time.

Roger G. Mahopac, NY

"We have been with Bell for over 20 years, we trust them and have never experienced any reasons to complain."

Would not even think about looking for another service.

Carlos M. Mahopac, NY

"They are the best HVAC company we had experience for over 30 years."

We have been using Bell for over 8 years with a complete service contract for our home. Very professional and courteous people all around from customer service to technicians. Will recommend it without hesitation.

Ali J. Mahopac, NY

"Bell did a great job!"

Purchased and installed a Peerless/Beckett Oil based heating system. I am satisfied with the entire transaction

George T. Mahopac, NY

"Excellent service"

I want to commend Julio and Frank for their timely and excellent service today. They both performed professionally and explained everything that was done. They are truly an asset to your company and we will continue to use Bell as our provider in the future. Thank you.

Anthony G. Yorktown Heights, NY

"Super tech!"

I had a problem caused by a power outage, and Stephen was able to get my system back up and working properly. I have been a Bell customer for many years, and this is another example of why I stick with them.

NANCY CARMEL, NY

"Great job guys!!! Thank you so much!"

Today Robert and Mima installed my central AC system. The job was supposed to take 3 days. It took them 8 hours!!! Their professionalism and hard work and experience was amazing. There wasn’t a speck of dirt or dust when they were done. I am so extremely happy!!! I would highly recommend them.

Ken I. Brewster, NY

"Professional service and up front and honest pricing."

Had the air conditioner not working on a Sunday. They were at my house in an hour and had it resolved. Wouldn?t recommend anyone else for HVAC service.

Anthony P. Mahopac, NY

"Their service people are professional and do their job in a timely manner."

I am very pleased with their service and continue to get a service contract.

Michelle M. Mahopac, NY

"Great Service - Highly recommend"

I am a new repeat customer with Bell and I could not be more pleased. I signed up with their maintenance program and they just completed my Spring check-up. Their service/maintenance was done by Kasey - who I found out is a new hire. Kasey was very professional first and foremost and was extremely courteous as well as friendly. It is nice to know that there are hard-working young men who are really working for their livelihood. Thank you to Kasey and Bell. May your business continue to grow.

Mendy S. West Monroe, LA

"I have been very pleased with Bell Plumbing."

They installed a new HVAC system and steam humidifier in my condo in 2015. It was a difficult installation in a tight attic space, and Bell was very responsive and diligent about resolving all the issues. Annual maintenance is also always timely and professional.

Rich W.

"One of the best decisions we made."

One day to install central air, no mess.

Greg S.

"Great contractor."

Really helped me out big time!! Thank you BELL! Chris Verona number one guy

Joseph C.

"Brand New Heat Pump Split System with full ductwork"

Fantastic operation , from sales to install team. Dave Hopper in sales is a true professional, thoroughly explaining everything in full detail from the beginning, going over all options and eventually putting the best equipment available in my home. I will also add that they had most competitive pricing of all companies that put bids in for the job. Extremely knowledgeable and most important, a gentleman as well. Install team was even better. All three, Rob, Mina, and Johnson are true craftsmen. Informative, skilled, and made it happen in 3 days. High quality work, and it shows. Great guys, I wouldn’t have changed a thing. If the service team is of the same caliber as sales and installation, will 100% be using Bell for many years to come. Wouldn’t have changed a thing. I highly recommend Bell HVAC to anyone I know.

Steve Putnam Valley, NY

"Fantastic operation , from sales to install team."

Dave Hopper in sales is a true professional, thoroughly explaining everything in full detail from the beginning, going over all options and eventually putting the best equipment available in my home. I will also add that they had most competitive pricing of all companies that put bids in for the job. Extremely knowledgeable and most important, a gentleman as well. Install team was even better. All three, Rob, Mina, and Johnson are true craftsmen. Informative, skilled, and made it happen in 3 days. High quality work, and it shows. Great guys, I wouldn?t have changed a thing. If the service team is of the same caliber as sales and installation, will 100% be using Bell for many years to come. Wouldn?t have changed a thing. I highly recommend Bell HVAC to anyone I know.

Stephen B.

"Excellent Service"

The crew was here in my house for 2 full days and was very thorough and professional. During these uncertain times with Covid-19 they were very clean and were mindful of taking off shoes coming in and out when i didn't even request it. David, Ryan, Chris, and Nina is fantastic and I'm sure everyone at this company is great, but if you can request that crew, they are worth their weight in gold. I would give them 5 outta 5 because not only of their fantastic customer service, but they took the time to answer any questions and explain how the system works in a easy fashion. Very happy with the end result

Matthew S. Cortland Manor, NY

"Bell's expertise, professionalism and service are second to none!"

My new home heating and cooling system is now completed, up and running! The entire process, from the initial quote through financing, scheduling and installation was handled with the utmost in professionalism and courtesy! Thanks to Giovanni for "closing the deal", guiding me through the equipment selection process and coordinating the project. Special thanks to Rui for his advice and direction, and specifically to George and his assistant for a executing a perfect, clean and complete installation. They took extreme care in prepping my home for the project and their attention to detail combined with the overall quality of their work was outstanding!! Thanks so much, Bell and Co.!!!

Guy S Carmel, NY

"Really Great team"

Chris and Steve arrived today for the annual service of our 5 Zones of AC system. They were the most professional, neat and knowledgeable guys ever to work on our system. They are indeed an asset to Bell.

Frank Katonah, NY

"Wonderful service call!!"

I just had a service call from Chris. He was great! I want to thank all of you at Bell.

N.W. CARMEL, NY

"Fantastic Sales Rep - Giovanni"

I contacted Bell for estimates to install 3 hvac/places. I heard back from another contractor that I had contacted before Bell, so the timing was not right for me to choose Bell. However, I wanted to say that Giovanni was so helpful, had a wonderful manner and represents the company so well that I would contact Bell for any future needs. This was the first time in a long time that I had a conversation with a company representative that truly puts the customer's needs first. Kudos to Bell!

LBL Port Chester, NY

"Outstanding Mechanics"

We had a complete new heating and air conditioning system installed this past week and we were overly pleased with the complete installation. First, we want to commend the three mechanics George, Phil, and Amed. They were courteous, knowledgeable, very clean, and personable. They worked non-stop from 9:00 AM until the job was completed around 5:00 PM We appreciated the respect that they had for our house by covering the floors and doing an excellent job of cleaning up. We are new customers to Bell and feel very secure knowing that we have them for any situation in the future.

Arlene K. Somers, NY

"Top notch company!"

I have used Bell for 7 years for both my heat, and air conditioning service. Their technicians are very knowledgeable and professional. The office staff is also a pleasure to deal with. So happy they're in my area!

Nancy Brewster, NY

"We had a visit from Omar, who was exceptionally capable, diligent and friendly. He worked hard and successfully to get our old AC unit working again so we could make it through the heat wave. Based on our experience with Omar, I'd have to say Bell Heatin"

We had a visit from Omar, who was exceptionally capable, diligent, and friendly. He worked hard and successfully to get our old AC unit working again so we could make it through the heat wave. Based on our experience with Omar, I'd have to say Bell is first-rate. Five stars!

Kos Garrison, NY

"Thank you"

Am a first time customer. I had totally new system installed. Techs George D and Mike arrived on schedule. They were both very knowledgeable. The work was done in a neat and professional matter.

D.S. Brewster, NY

"The "A" Team"

Ryan, Kyle & Joe did an awesome job! Our first central AC install and we couldn't be more satisfied! Thanks guys for a job well done & a pleasure to work with!

Lisa G. Yorktown Heights, NY

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Phill and his partner did a wonderful job today cleaning out our ducts and doing an installation! Very respectful, punctual and professional.

Happy Customer Putnam Valley, NY

"Great work!"

Phil and his crew from Bell just finished spending 2 long days fixing & cleaning the air ducts in my condo. They did a fantastic job! The ducts were in considerably worse shape than had originally been thought and required unanticipated repairs before they could be cleaned. Phil showed me pictures of what he'd found, described some of the more serious problems, and then tackled and fixed each one. Additionally and on his own initiative, he fixed a chronic problem with the way air flow was routed to the second floor -- a problem so serious that, according to a well-known HVAC company I'd consulted years ago, it could only be resolved by "tearing down the condo and rebuilding it". He even volunteered to fix a minor problem that had nothing to do with the job he was here to do. I couldn't be happier with Phil's thoroughness, professionalism, can-do attitude, and with the way he went the extra mile to get the job done right!

Dan Ossining, NY

"Great technician!"

For many months during the winter 2017-2018 our furnace had been spontaneously shutting down, requiring multiple resets and several visits by technicians, with the problem continuing to recur. Technician Ethan arrived late in the afternoon of a Monday in mid-October 2018 when the problem arose again. Despite the inconvenience of working in the crawl space, he spent over 1-1/2 hours diagnosing and resolving the issue. The furnace has worked perfectly through the bitter cold days of the last five months. Our thanks to Ethan and Bell.

Tony C Thornwood, NY

"I’m so glad I found Bell!"

I have nothing but wonderful things to say about this company. Technicians Julio and George H. were professional, courteous and knowledgable. Tyler in customer service is always helpful and kind. I’m so glad I found Bell!

Gina Carmel, NY

"Knowledgeable, professional and curteous"

Phil and his team were a pleasure to work with. They were professional in all aspects of our project (Geothermal installation and Duct Cleaning) and patiently explained why each aspect of the project was important. I highly recommend Phil and his team at Bell.

A. Tucker chappaqua, NY

"Top Notch Company and Crew"

Ryan, Ryan, Matt and Phil came out this week to instal my geothermal System and they were top notch. I work in the trade and have a very high standard for customer service and this crew definitely impressed me. They were courteous, wore booties in the home, explained what they were doing and could easily tell the quality of their work was high. Very thankful to be able to work with the Bell crew and always at the top of my list when anyone asks for a HVAC recommendation.

MDH Bedford, NY

"Excellent and proffesional work!"

Our AC ducts needed to be cleaned after having our wood floors sanded and refinished. The ducts were covered in sawdust. Phil did and great job of cleaning the ducts and checking the entire system!

Kate Mahopac, NY

"185"

We had boiler service done today by Chris. He was very thorough, attentive, personable and professional. Chris answered all our questions and didn’t try to sell us any additional services. We are very pleased with the service we received. Thank you Chris!

Natasha P Mahopac, NY

"Dedicated technician"

I want to take a moment to commend technician Ethan for his efforts to repair our furnace that has been periodically malfunctioning for almost a year. He arrived late in the afternoon on a Monday and spent almost an hour and a half diagnosing the cause of the repeated shutdowns of the burner and apparently was able to resolve the issue (as the furnace has been cycling properly since then). Our furnace is in a crawl space, not the most comfortable work environment. Please extend our thanks to him.

T. Collins Thornwood, NY

""Professional and Prompt""

We were so pleased with the prompt and professional service we received. Umair was so accurate and efficient with solving our issues and resolved the problem. Thank you!

A.Rothstein Mahopac, NY

""Genuinely Helpful, Kind & Effective!""

Adam was fantastically helpful, even in spite of having to climb up and down from the roof in all the heat. Three of our four units work beautifully, and Adam did a lot to make the stubborn fourth one come back to life. Thanks!

Juliet L. Larchmont, NY

"Great work today by Phil - please send him on my next job."

Phil came to move my ductwork. He was awesome - asked me questions about where I wanted things to be and was very neat. I will be requesting him to come back for my next job. Very happy with today's work.

Jane S Chappaqua, NY

"HIGHLY Recommend!"

We bought a new home a little over a year ago and undertook a complete, gut-level renovation. Even under the best of circumstances, the process is exhausting. The last systems replacement we needed to do was the central A/C, and we needed two different systems, including an air handler and heat pump. We selected Bell for the job because they were the most responsive and accommodating. We made the right choice. The job came in on time and on budget and the crews who conducted the work were prompt, professional, super courteous and knowledgeable. The guys put in long hours, always arriving with smiles, and our new home remained clean and neat throughout the project. Go ahead and shop your job, but hire Bell. You won't be sorry.

Laura & Bernie K South Salem, NY

"Great Job"

Ethan did an outstanding job to locate the source of our CO2 problem. He is an excellent worker, and should be rewarded for his efforts.

Ron G. SHRUB OAK, NY

"Service"

Never ever a problem with Customer service I was very impressed not used to companies taking care of the customers unfortunately the way these guys do will continue to do business with them and recommend them to my customers thanks a lot guys

Austin Peoria, AZ

"Great service in all weather"

We have used Bell for both heating and air-conditioning maintenance over the last year and found everybody in the company a delight to deal with. Most recently when we had issues with our heating, Ethan significantly helped us out - first to get a temporary solution to provide heat, and then to address more significant issues due to the lack of maintenance by the previous owner of our house. We plan to use Bell for all of our heating and A/C maintenance needs in the future.

K.W. Mahopac, NY

"Reliable, knowledgeable, courteous.."

Pleasant experience. I highly recommend Bell.

S Kumar Yorktown heights, NY

"Great experience, wonderful people"

Had an install of a heat pump, both inside and outside units. This was scheduled in peak season, but the installation went off without a hitch. The two installers were professional, knowledgeable and diligent in their work. Apparently Bell makes the extra effort to make sure that quality employees work with their customers. Very happy that these installers worked clean, they took care of all the debris. I'm happy but more importantly my wife is happy.

John B. Carmel, NY

"A Very Happy Customer"

I called Bell to do a maintenance check on my two Unique A/C units and my Mr. Slim (a dual A/C & heating unit) for a separate room...as well as to figure out why my upstairs A/C unit was blowing warm/cool air. I must say Ethan was the best employee I have come in contact with ANY HVAC company; I have used Bell only once before and was pleased. Ethan explained to me step by step how my units operate, what he was doing, how to better maintain them as well as what to avoid so all systems work more efficiently. Ethan did a superb job at thinking outside the box, was honest as to the issue and corrected the problem. I know I will be calling Bell back in the future and will certainly request Ethan next year.

Happy Customer Katonah, NY

"Excellent customer service"

Excellent customer service.

P.L.D Mahopac

"Outstanding Service!"

Outstanding service!! Had to replace our oil burner. Bell personnel, everyone of them, was honest, on the ball, timely and kept us informed. Did the job when and as promised. And the job was top notch, with the work very competitively priced. The best installation and work we have ever had done.

Dick Contino Mahopac

"I highly recommend this company!!"

We worked closely with several people at Bell Mechanical in order to replace my mom's 72 year old furnace. This was a complicated job that necessitated a few tweaks along the way. Everyone was helpful, pleasant, responsive, and professional. The whole team genuinely cares about their customers! Most of my coordination efforts were via email, as I am in a different state . Giovanni and his team, and especially Frankie for our last couple of tweaks, were outstanding. I highly recommend this company!!

Carl O. Mahopac

"Thank you, thank you.."

Thank you, thank you...Flo, Steve and Eddie, and John!! Instead of paying for a $12,000 heat pump (which I'd been told I needed), Bell came to my aid and repaired my existing heat pump! Flo, Steve, Eddie and John were totally professional, knowledgeable, efficient and.. kind! Whew! A bullet dodged!

Susan L. Mahopac

"Only call Bell!"

Bell is the simply best due to polite, professional young men like Kevin who serviced my commercial building today. Only call Bell!

Joe T. Mahopac

"I highly recommend him."

Kevin, the technician, did a wonderful job evaluating and repairing my AC. I highly recommend him.

Marie J. Mahopac

"Top tier service."

I hired Bell to install geothermal last year. They've been top notch. Brian was the engineer on the project and he was phenomenal. Couldn't be happier. Their entire staff are friendly, knowledgeable, and most important to me, fair. Top tier service.

Jerry S. Mahopac

"I WILL be calling Bell again and passing their number out like it was pez"

A/C unit pooped out, and was in complete distress. I called the after-hours line and got a call first thing in the morning. They had a tech at my house at 9am, and it was fixed within 30 minutes (the capacitor blew). Travis was exceedingly nice, explained the issue, and had cold air running in no time. Cost was beyond reasonable (and I've been gouged by other HVAC guys before). I WILL be calling Bell again, and passing their number out like it was pez (do you millennials even know what Pez is nowadays?). Heaps o' thanks, Bell!

Kevin P. Mahopac, NY

"Makes you feel at ease"

Kevin is a mechanic at Bell that goes over and above to check the air conditioning and heating system. He explains in detail and educates the customer to reassure them that all is working properly. He's a kind and studious employee, which makes you feel at ease.

Michelle M.

"Al Bell would be proud"

Umair, Flo, Kyle, and the other staff are a good team. Reliable service Al Bell would be proud of

Daniel S.

"Easy and pleasant to work with"

Bell was so easy and pleasant to work with from the office staff to the field technician.

Daryl L.

"Easy and pleasant to work with"

Bell was so easy and pleasant to work with from the office staff to the field technician.

Daryl L.

"Professional, Knowledgeable, and Pleasant Technicians"

Props to Frankie. There was a miscommunication with the office for when a technician was coming to my home. It was fixed and Frankie arrived. He was one of the most professional, knowledgeable, and pleasant technicians who have come to my home from any business firm in 21 years.

Gregory A. Mahopac

"Definitely recommend!"

A few neighbors highly recommended them, so we called when our mini-split system wasn't working. The young man who came to the house, Stephen, was amazing! So helpful! Definitely recommend!

Violet C-R. Mahopac, NY

"Answered all my questions"

 Luis was my mechanic to check on the A/C and heating unit today. I found him very respectful and informative. He made sure he answered all my questions. 

Linda T.

"Thank you David and thank you Bell"

Technician David was extremely helpful and knew exactly what he was doing. I asked questions and he answered my questions with a full explanation. He is very thorough and I was very pleased with this maintenance appointment. Thank you David and thank you Bell.

David B.

"Luis was incredible"

Luis was incredible and very well-informed on how to work on my air conditioner unit - very pleasant! A credit to Belle.

Harriett Z. Mahopac, NY

"I have used Bell for almost 10 years and have been very happy"

I have used Bell for almost 10 years and have been very happy but I especially love when Stephen comes to do my bi-annual checks on my AC and heat. He is a pleasure and very knowledgeable!

Fran S. Mahopac, NY

"We need more people like David Silverstein in the world nowadays!"

I have been a customer of your company for 23 years, and I just wanted to compliment you on one of your technicians, David Silverstein, who serviced my heating system (heat pump/ac unit) today. He is such a nice clean-cut qualified young man. You should be happy to have him on your staff. We need more people like him in the world nowadays!!!

Patricia W.

"Mike and Rollo were expert, clean, and responsive"

I recently replace the A/C unit with a Bosch Heat pump. The technicians Mike and Rollo were expert, clean, and responsive. They stayed with the job through completion in a touch attic to work in. I can't say enough good things about them or Bell Mechanical from the initial estimate to completion.

Glen K. Mahopac, NY

"Good prices"

Good prices!

Martina D. Mahopac

"The crew from Bell Mechanical did an excellent job!"

The crew from Bell Mechanical did an excellent job installing my mini-split system. When the system needed a tune-up they were able to diagnose and repair the issue (under warranty). Steve and Travis were efficient and the absolute professionals. I want to extend my a special thanks to Colleen who coordinated my repair. I recommend Bell Mechanical without reservation.

Robert A.

"Responsive, punctual, and professional."

Responsive, punctual, and professional.

Zachary CV

"They worked tirelessly over the last 4 days to install, problem solve, and finish our unit installation in a timely and organized manner."

I want to reach out and applaud the work of Mike and Josh. They worked tirelessly over the last 4 days to install, problem solve, and finish our unit installation in a timely and organized manner. They were knowledgeable, well mannered and friendly. We ran into a few hiccups that they solved professionally and expertly. Their workmanship is incredible- they kept our spaces tidy, organized what they had to install cleanly and respected our home. We could not be more pleased with Mike and Josh and hope that this gets passed on to their boss.

Alex M

"Project manager spent time with us discussing options. Overall a good experience."

Found damages caused by installers who failed to re-power condensate pump causing water to flood under my laminate flooring. Bell came in, spent time with us discussing options, and gave us an overall good experience.

Paul C.

"Outstanding Bell Technician!"

Bell serviced our Navien on-demand boiler. Donald -- an outstanding Bell technician -- correctly diagnosed the issue (a faulty three-way valve). In fact, while the technicians at Navien (telephonic customer service) initially disagreed with this diagnosis, Donald proved to be correct. Donald ordered the part and returned to install it. Donald was extraordinarily thorough and stayed late to ensure that the system was functioning properly. Donald was also incredibly patient in answering all of my questions, explaining the diagnosis, and the fix. We really appreciated Donald's efforts. As long as Donald is employed at Bell, we will certainly continue to send our business there!

Jeremy A.

"We call them yearly"

We use them for yearly heating maintenance and we call them when heat stops working. Professional service and on-time arrival.

Jai Mahopac

"Very helpful company"

Very helpful company. I had a pipe frozen and Chris called me and guided me step by step on how to fix this issues. Thank you so much and i appreciate the help.

Jose Mahopac

"The folks at Bell Mechanical are good at what they do!"

The folks at BELL are good at what they do. Very reliable with service calls and the service technicians are always on time and very courteous and take the time to explain exactly what they're doing during a service call. We're delighted with BELL and grateful to have them on our team to service and maintain our HVAC system.

Joseph R Mahopac

"Performed all required checks very professionally!"

Arrived as scheduled with advance notice. Performed all required checks very professionally and did so while adhering to all COVID-19 protocols. Professional and personable.

Henry Mahopac

"Don't hesitate, call Bell and be very satisfied!"

Prompt, reliable, highly professional - when others can't get it done, Bell will do it right the first time. Don't hesitate, call Bell and be very satisfied!

Paul Mahopac

"

They are patient, competent, courteous and professional.

"

Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman. This review wouldn't be complete without also stating how absolutely imperative it is to have a customer service employee like Colleen. She always handles every call and situation flawlessly. Courteous, friendly, and knowledgeable describes Colleen.

Edward D. Mahopac

"Would definitely recommend Bell."

Bell arrived to do our annual maintenance on time as scheduled and provided excellent service. Dimitri was friendly and very helpful, answering our questions and working quickly and efficiently. Would definitely recommend Bell.

MaryK

"The Professionals"

The professionals at Bell are just that...professionals.

Alan G.

"Excellent Job of Duct Cleaning"

Troy and Billy did an excellent job of duct cleaning. They were professional, on time, careful of my home, and really personable young men. It was all in all, a positive experience.

Joann G. Mahopac

"Very Professional"

They installed multi-split AC with heat pump Mitsubishi hyper-heat. The team did great job. Very professional. Thank you!

Saleh Mahopac

"They fixed the issue in the matter of minutes!"

Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman.

Edward D. Mahopac

"Stephan was great!"

Stephan was great. He was knowledgeable and pleasant. I was in a time rush yet he did everything needed. He was a professional and a joy to work with. Thank you Stephan.

Linda C. Mahopac

"Bell is fantastic! They figured out a perfect and efficient heating and cooling solution for our home, installed quickly and exactly as we wanted it, and responded to all sorts of questions and information requests for our permit. Highly, highly recommend!"

Bell is fantastic! They figured out a perfect and efficient heating and cooling solution for our home, installed quickly and exactly as we wanted it, and responded to all sorts of questions and information requests for our permit. Highly, highly recommend!

Allison S. Mahopac, NY

"This is the first time using Bell and they were highly recommended to us. And I have to say that I would highly recommend them as well! Great and honest service, I would definitely use them again!"

This is the first time using Bell and they were highly recommended to us. And I have to say that I would highly recommend them as well! Great and honest service, I would definitely use them again!

Lisa L. Mahopac, NY

"The employees are knowledgeable, friendly & prompt"

The employees are knowledgeable, friendly & prompt

Bill W. Mahopac, NY

"Bell installed a heat pump water tank in the house. Job was done to perfection nice people to deal with from the receptionist to the installer. I will call them again."

Bell installed a heat pump water tank in the house. Job was done to perfection nice people to deal with from the receptionist to the installer. I will call them again.

Jesus Q. Mahopac, NY

"Prompt, courteous, helpful, COVID safe"

Prompt, courteous, helpful, COVID safe

Dorinda H. Mahopac, NY

"...the technician came at 7:30 pm and completed the work so I had a cool night's sleep."

Bell repaired the AC during the hot spell. I had to wait for parts to arrive but when they did, the technician came at 7:30 pm and completed the work so I had a cool night's sleep. Afterwards, they helped with questions about the AC and ways to run it more efficiently. Their office staff is well trained and very helpful.

Maple T. Mahopac, NY

"Always reliable"

Bell technicians came by to follow up on some questions I had regarding the operation of one of their units. Not only did they take the time to listen to my concerns but when finished, they walked me through what needed to be done and made sure I was satisfied with the outcome. Always professional and courteous

John S. Eastchester, NY

"Very knowledgeable, friendly and explained everything he was doing. He even gave me a tutorial on how to use my new thermostat!"

We had our annual air conditioning service on Wednesday, April 21, 2021. Our service technician, David Brown, was very courteous and helpful. He was very knowledgeable, friendly and explained everything he was doing. He even gave me a tutorial on how to use my new thermostat! It was a pleasure

MICHELE D.

"They were neat and clean. Done in a day and now we have long hot showers we have not had since moving here. We are very happy."

Bell installed a new indirect hot water heater beside my oil furnace. The scheduling was easy and timely. They were neat and clean. Done in a day and now we have long hot showers we have not had since moving here. We are very happy.

James M.

"Been with Bell for 20+ years. Honest, polite, respectful, trustworthy, reliable. Nice company."

Been with Bell for 20+ years. Honest, polite, respectful, trustworthy, reliable. Nice company.

Andi G. Mahopac, NY

"We were extremely satisfied with the office staff, response time, technicians' politeness and friendliness. We would definitely use their services in the future."

We were extremely satisfied with the office staff, response time, technicians' politeness and friendliness. We would definitely use their services in the future.

Sandra G. Mahopac, NY

"John, Ethan, and Steve were all extremely knowledgeable (and nice!). This company is definitely our new go-to. Highly recommend."

We just moved to the area and we're so happy to have found Bell! They installed a water heater for us and every step of the process was easy and exceedingly professional. John, Ethan, and Steve were all extremely knowledgeable (and nice!). This company is definitely our new go-to. Highly recommend.

Sara C. Mahopac, NY

"I will continue to use Bell for all my heating needs!"

A great company! They installed my oil furnace a few years ago and they did a great job! I use Bell for my maintenance needs and annual furnace tune-up. I will continue to use Bell for all my heating needs!

Steven V.

"Been with them for over 20 years."

Heat pump had a problem, Bell serviced quickly and efficiently. Great People from Office personal to the Technicians that come to the house. Work clean, respectful, and communicate effectively. Been with them for over 20 years.

Lorraine B.

"Just a great company, from the office to the maintenance."

Just a great company, from the office to the maintenance.

Terree W.

"10/10 would recommend Bell's services."

Had 3 air conditioning units covered in mold and dust, Joe came on time and left the units sparkling clean. He informed me that the mold can cause multiple health issues like inflamed lungs so in conclusion, Joe saved my life.

Alanna W. Mahopac, NY

"Wonderful service!"

We had the pleasure of having Stephen here today for our annual inspection. Stephen was wonderful....such a nice young man. Polite, respectful, friendly, very knowledgeable. He did a great job and answered all of my questions. We have been with Bell for years and because of employees like Stephen and the excellent service he gave us we will most certainly stay with Bell and happily recommend Bell to others. The Bell office staff is wonderful too!

Patricia C. Somers, NY

"Thank You To All Involved!"

We found the expertise, courteousness, and performance of the Bell Mechanical personnel working at our home exemplary. Thanks to all involved!

D. Lowes

"Such A Pleasure!"

It was a pleasure having such professional, knowledgeable, and genuinely nice people doing a phenomenal job!

C. Clune

"Reliable & Knowledgeable!"

We have been a customer of Bell for almost two decades. They have always been a reliable and knowledgeable subcontractor for our renovation projects. As the owner of a building and remodeling company, we appreciate having Bell to rely on.

Eric M

"Your Crew Is Wonderful!"

Your guys are just about done and I want to thank you so much for getting us through this process easily and stress-free. Your crew was wonderful. They were professional, respectful and courteous. After all is done and the final payment is made, I would like to get details on your service contract. I think we will benefit from having that. Thanks again for a job well done!

Phyllis L.

"Steve was friendly, knew what he was talking about, and makes a very good impression!"

At my place (a large computer company) we know how important the good people are. Your guy Steve who did our service again makes a very good impression. He's friendly, knows what he's talking about, and clearly wants to be helpful. You want to hang onto him. Happy New Year. 

Monty Mahopac

"overall a good business"

overall a good business, a little bit touch and go at times with communication due to the supply chain crunch but good pricing for install, work and electrical

Andrew Mahopac